FAQ

About Our Company

Exactly how does BigAssignments.com operate?

We are an Australian-based writing service that provides custom, original writing products and services to students all over the English-speaking world. We serve students at all schooling levels, from their secondary years through Ph.D. programs.

Our goal is to assist all students achieve success in their academic studies.

Who does the writing?

We employ academic writers from all disciplines and with all levels of degrees.

When they apply to write for us, they must present their degree credentials, must pass a grammar and composition examination and then produce an original research piece in their degree areas. Only when they have passed through these steps successfully, do they write for BigAssignments.com.

Each writer is assigned only those writing orders for which he or she is qualified. If a secondary student needs an essay in biology, then a writer with a Bachelor’s degree in biology will write that essay. If a Ph.D. student needs assistance with a thesis or dissertation, then only a Ph.D. in that field of research will be assigned. 

What types of writing do you offer?

In general, we provide all types of academic research and writing. This includes, but is not limited to the following types of products:

  • Essays, term, and research papers in any content field and at any level of study
  • Presentations
  • Reports
  • Literary Analyses
  • Case Studies
  • Book and Movie Reviews
  • Lab Reports
  • Homework completion
  • Math and science projects
  • Test-taking
  • Admissions and Scholarship Essays
  • Personal Statements
  • Research Proposals and Abstracts
  • Thesis and Dissertation Research and Writing
  • Research Designs and Statistical Analyses

If you do not see a type of writing for which you need assistance, please contact our customer support department. We can find a writer for even rare and complex assignments.

About Your Order

How do I order a paper?

There is an order form on our site. Access it and fill in the fields that will supply us with all of the details of the writing you need. It is extremely important that you fill in each field accurately. We use this information to assign the best writer.

Once you have completed the order form, simply click “Submit.” Your total cost is automatically calculated and you will be directed to a checkout page. There you will make payment, using any of our approved methods – major bank cards are the most common form.

How is my paper completed?

Once we receive your order, we assign it to a qualified writer. From there the process is as follows:

  • You will receive a verification of your order by email. Please check the details to make sure there are no mistakes.
  • You will have a personal account to use for a number of purposes: to communicate with your writer and with our customer support department, to check progress of your order, and to review the final draft when it is completed.
  • Your writer will begin work on your order right away, keeping in mind the deadline that you have set for completion
  • If your writer needs more information from you, messages will be sent to your account page. You need to check your account page on a regular basis, so that you can respond and prevent delays.
  • When your product is ready, you will be notified and it will be uploaded to your account page. You will then open and review it. If you approve, you click that button, and it is immediately available for you to download.

What happens if I do not like the final draft?

We have a procedure in place on your account page for you to request revisions. Once you provide the details, your writer will go to work immediately to get them completed. This process continues until you are satisfied with the final product.

Other Important Information

How do you protect my information?

All customers must provide their names, email addresses and a working telephone number. We must have this information to contact you. We do encrypt it and you are assigned a customer number by our system. We never share, sell, or distribute our customer personal information with any other party. Your confidentiality is guaranteed, and no one will know that you are a customer of ours unless you choose to reveal that information.

How do you protect my credit card information?

We are like any other online retailer. We do not collect your banking information. When you reach the checkout page, you will automatically be taken to a third-party payment processor. We use the same one that many large retailers use. The payment is process through that party, and no one at our company ever has access to your financial information.

What about plagiarism?

It never happens at BigAssignments.com. We have our own plagiarism detection software and all writing is subjected to a scan before it is approved for delivery to a customer. We have never had an incident of plagiarism. All research and writing for each order is begun from scratch.

Will my paper be sold to another customer?

Absolutely not. Once you have taken delivery on your final product, we remove it from our system. No one else will ever see it again – it belongs to you.

If you have questions that were not answered here, please just give us a call or send a chat message. Our customer support pros will be available 24 hours a day.

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